你们是刚毕业的大学生，托家里的关系找到了一份居委会的工作。今天刚上任第一天就接到了街坊的投诉电话，说有住户恶意扰民，并把楼道里搞得乌烟瘴气。虽然没什么工作经验，但似乎眼下只有前去尝试调解，才能够平息住户的愤怒。于是你们匆匆赶到了楼道口⋯

You are fresh graduates who have found a job in the neighborhood committee through your family’s connections. Today, is your first day on the job, you received a call from a neighbor complaining that a resident disturbing the public and making a mess of the building. Although no experience at all ,it seemed that the only way to calm the another residents’ anger was to go and try to solve the problems. So you hurried to the building…